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Crakd APAssist
Crakd · APAssist

Automated Supplier
Statement Reconciliation

From supplier statement to professional response - fully automated.
Seamless integration with Pegasus Opera SQL SE and Opera 3.

Monitor

Auto-detect statements from your inbox

Process

AI extraction & smart reconciliation

Respond

Professional emails, auto-drafted

Protect

Fraud detection & full audit trail

The Problem

Every finance team
knows this pain

Today's Reality

  • Statements arrive by email and sit unread
  • Manual line-by-line comparison against your ledger
  • Spreadsheets to track differences
  • Drafting emails to query missing invoices
  • Chasing suppliers who don't respond
  • No record of what was communicated
  • Bank detail fraud goes undetected
  • Overpayments from unreconciled accounts

With Automation

  • Statements detected and processed automatically
  • AI reads every line, matches to your ledger
  • Differences identified in seconds
  • Response emails drafted automatically
  • Overdue queries escalated with reminders
  • Complete audit trail of every communication
  • Bank detail changes flagged instantly
  • Accounts reconciled before you open the post
12–16 hours per month — the average accounts team spends on supplier statement reconciliation alone. That's 2 full working days on repetitive manual work.
The Solution

End-to-end automation

Your team reviews and approves. The system does the work.

Inbound Automation

Emails monitored continuously. Statements detected by AI. PDFs extracted. Senders validated. Receipt acknowledged within minutes.

Intelligent Processing

Every transaction extracted from the PDF. Reference-matched against Opera. Differences classified by business rules that protect your cash.

Query Management

Open queries tracked with deadlines. Automatic follow-up reminders escalate from friendly to firm. Resolution logged.

Outbound Automation

Professional responses with matched items, queries, recent payments, and schedule. Queued for one-click approval.

Remittance Advice

After payment runs, detailed remittances sent automatically showing exactly which invoices and credits were paid.

Security & Compliance

Bank detail changes trigger alerts. Unknown senders held. Every communication logged. 7-year retention.

Complete Workflow

10 steps. One needs a human.

01
Receive
Email arrives with supplier statement PDF
02
Validate
Sender checked against approved supplier list
03
Acknowledge
Receipt confirmation sent to supplier
04
Extract
AI reads every line item from the PDF
05
Reconcile
Each reference matched against Opera ledger
06
Analyse
Business rules classify differences
07
Generate
Professional response email drafted
08
Queue
Response added to approval queue
09
Approve
Human reviews and approves response
10
Send
Response sent, logged to audit trail
Green = fully automated   •   Amber = human approval   •   Steps 1–8 and 10 run without intervention.
Step 1–2 · Inbound

Automatic email monitoring

No manual forwarding or downloading. Every statement is detected, validated, and queued.

SenderSubjectAttachmentStatusTime
accounts@acmesupplies.co.ukStatement of Account — March 2026Acme_Statement_Mar2026.pdfVerified10:24
invoices@newvendor.comYour account statementStatement.pdfNew Sender09:15
ar@buildright.co.ukBuildRight Ltd — Monthly StatementBuildRight_2026-03.pdfVerified08:42

Sender Validation

Checked against approved supplier email list. Unknown senders held.

PDF Detection

AI identifies supplier statements from other attachments.

Duplicate Prevention

Processed email IDs tracked. Same statement never processed twice.

Step 4 · AI Processing

AI-powered extraction

Any PDF format, any layout. Every line item captured and verified.

SupplierAcme Supplies Ltd (ACM001)
Statement Date31 March 2026
Opening Balance£12,450.00
Closing Balance£8,725.50
DateRefDescriptionAmount
03/03INV-4521Office supplies£1,250.00
07/03CN-892Returns credit-£320.00
12/03INV-4598Printer cartridges£845.50
15/03PMT-1203BACS payment-£5,500.00

Showing 4 of 23 extracted lines

Any PDF Format

No setup per supplier. AI reads any layout, any style of statement.

Balance Validation

Opening + debits - credits must equal closing. Mismatches flagged immediately.

Supplier Verification

Extracted name and reference cross-checked against Opera records.

Step 5 · Matching

Intelligent reconciliation

Their Closing Balance
£8,725.50
Our Outstanding Balance
£9,045.50
INV-4521 — £1,250.00
Agreed
INV-4521 — £1,250.00
CN-892 — -£320.00
Agreed
CN-892 — -£320.00
INV-4598 — £845.50
Amount Differs
INV-4598 — £525.50
Not on their statement
Our Record
INV-4610 — £680.00

Agreed

Same reference, same amount both sides.

Amount Difference

Same reference, amounts don't match.

Unmatched

Items on one side only. Flagged for review.

Step 6 · Intelligence

Smart business rules

Only queries items not in your favour. Protects your cash position.

Query — Not In Your Favour

  • Invoice on their statement, not in your system
  • Their amount is higher than yours
  • Credit note not received
  • Unmatched payment

Raised as queries. Supplier asked for documentation.

Stay Quiet — In Your Favour

  • Invoice they've forgotten
  • Their amount is lower than yours
  • Credit note you haven't claimed
  • Overpayment in your favour

Not mentioned. Never remind a supplier about money they owe you.

Always Notify

  • Payments made
  • Upcoming payment schedule
  • Large discrepancies
  • Unusual patterns

Reduces inbound calls. Suppliers want to know when they're getting paid.

Step 7 · Outbound

Automated responses

Two templates handle the two outcomes: full agreement or queries to raise.

Agreed Template

Sent when all items match. Includes payment schedule.

Query Template

Balance comparison, query table, payments, and deadline.
Customisation

Fully customisable templates

Edit wording, tone, and structure. Merge fields pull live data automatically.

Available Merge Fields

{contact_name} {supplier_name} {statement_date} {their_balance} {our_balance} {difference} {agreed_count} {query_count} {query_table} {payment_table} {payment_schedule} {company_sign_off}
Query tables and payment lists are generated automatically from reconciliation data. Subject lines, body text, and sign-off are fully editable. Separate templates for agreed and query responses.
Step 8–9 · Approval

Dashboard & approval queue

18
Statements This Month
5
Pending Approval
8
Open Queries
94%
Match Rate
SupplierDateBalanceAgreedQueriesStatus
Acme Supplies31/03/2026£8,725.50182Pending
BuildRight Ltd31/03/2026£3,200.00120Agreed
Office Plus28/03/2026£1,540.0081Pending

One-Click Approve

Fully agreed statements approved instantly.

Edit Before Send

Review and modify before approving.

Auto-Approve Option

Reconciled statements can skip the queue.

Query Tracking

Automatic follow-up & escalation

Every unmatched item tracked with a deadline. Reminders escalate from friendly to firm.

SupplierReferenceAmountQuery TypeDays OpenRemindersStatus
Acme SuppliesINV-4598£320.00Amount difference50Open
Acme SuppliesCN-892£320.00Credit not received50Open
Metro PartsINV-7823£1,200.00Invoice not received121Overdue
DataCorpINV-3301£450.00Request copy212Escalated

Automatic Reminders

Configurable intervals. Sent until resolved or maximum reached.

Escalating Tone

Friendly → firm → urgent. Professional throughout.

Resolution Tracking

Auto-resolve when next statement shows the item addressed.

Security

Fraud prevention & alerts

Supplier bank fraud is one of the fastest-growing threats to UK businesses.

Bank Details Changed — Acme Supplies Ltd

Sort code changed from 20-45-67 to 30-12-89. Account number changed.

Requires phone verification before next payment

Unverified

Unknown Sender — Metro Parts

Statement from accounts-new@metro-parts.co.uk (not in approved list)

Statement held for review until sender approved

Held

Change Audit Trail

Every sensitive field change logged with full traceability.

Phone Verification

Bank changes require callback to known number.

Approved Senders

Per-supplier whitelist of authorised emails.

No Data Exposure

System emails never request or include bank details.

Analysis

Aged creditors analysis

Real-time aging from your Opera purchase ledger. Spot growing debt before it's a problem.

SupplierCurrent30 Days60 Days90 Days120+TotalTrend
Acme Supplies£3,200£2,450£1,800£750£525£8,725Stable
BuildRight Ltd£1,800£1,400£0£0£0£3,200Stable
Metro Parts£600£1,200£2,400£1,800£3,200£9,200Increasing
Office Plus£540£1,000£0£0£0£1,540Stable

Live Opera Data

Reads directly from your purchase ledger. Always current.

Drill-Down Detail

Click any supplier to see individual invoices per bucket.

Trend Indicators

Spot growing aged debt. Take action early.

Payments

Automated remittance advice

The single biggest reducer of inbound "where's my payment?" calls.

Payment Date15 April 2026
MethodBACS Transfer
ReferencePMT-2026-0415-ACM
Total Amount£5,180.00
TypeReferenceDateAmount
InvoiceINV-440115/02/2026£2,400.00
InvoiceINV-445528/02/2026£1,250.00
InvoiceINV-447807/03/2026£1,850.00
Credit NoteCN-88110/03/2026-£320.00
Net Payment£5,180.00

Auto-Send After Payment

Triggered after each payment run. Zero manual generation.

Contact Routing

Sent to the designated payment contact per supplier.

Fewer Inbound Calls

Suppliers know exactly what was paid and when.

Configuration

Per-supplier control & audit

Supplier Overrides

Auto-respond if reconciled
Require approval for queries
Send acknowledgment
Send follow-up reminders
Active for reconciliation
Supplier data synced from Opera. Automation flags are local — they never write back to your Opera system.

Processing Timeline

Received
01/04/2026 10:24 AM
Acknowledged
01/04/2026 10:25 AM (auto)
Reconciled
01/04/2026 10:26 AM (auto)
Approved
02/04/2026 09:15 AM (J. Smith)
Sent
02/04/2026 09:15 AM (auto)
Every statement has a complete, auditable history. Original PDF, extracted data, email sent, who approved, when. 7-year retention.
ROI

The numbers

Manual Process (Monthly)

Receive & file statements1.5 hrs
Line-by-line reconciliation6.0 hrs
Draft query emails2.0 hrs
Chase unanswered queries1.5 hrs
Generate remittances1.5 hrs
Answer supplier calls3.0 hrs
Total per month15.5 hrs

With Automation (Monthly)

Receive & file statements0 hrs
Review reconciliation0.5 hrs
Approve responses0.5 hrs
Review flagged queries0.5 hrs
Generate remittances0 hrs
Answer supplier calls0.5 hrs
Total per month2.0 hrs
87%
Time Reduction
162
Hours Saved / Year
100%
Audit Trail
24/7
Monitoring
Summary

Suppliers Informed.
Finance Team Freed.
Everything Audited.

Monitor

Auto-detect statements from your inbox

Process

AI extraction & smart reconciliation

Respond

Professional emails with queries & payments

Protect

Security alerts & complete audit trail

87%
Less Manual Work
162 hrs
Saved Per Year
100%
Audit Trail
24/7
Monitoring

Seamless integration with Pegasus Opera SQL SE and Opera 3