Question 1

Which banks and statement formats are supported?

Accepted Answer

Any bank that produces a PDF statement. Extraction is AI-based, not template-based, so there is no fixed list of supported layouts. High-street banks, challenger banks and business accounts all work. Statements can arrive by email (picked up automatically) or be uploaded manually.

Question 2

How does the auto-matching work?

Accepted Answer

Each statement line is matched in a fixed order: recurring entries (standing orders, direct debits) first, then bank transfers, then learned aliases from previous statements, then fuzzy name matching against your Opera customers and suppliers. If a line is genuinely ambiguous it is left unmatched for you to assign rather than guessed at.

Question 3

Does it learn over time?

Accepted Answer

Yes. Every confirmed match is saved as an alias, so the same bank description matches instantly next time. Normalised description patterns are also remembered with their coding, so recurring nominal-type lines come pre-suggested. Common transactions stop needing attention after the first few statements.

Question 4

What stops it posting the wrong thing or posting twice?

Accepted Answer

Every balance comparison is to the penny - no tolerance thresholds anywhere. Each transaction gets a unique fingerprint checked against the cashbook before posting, so re-importing a completed statement is a proven no-op. The reconciliation cannot complete unless the difference between the statement and Opera is exactly zero.

Question 5

Can I still reconcile in Opera the old way?

Accepted Answer

Yes, and the two don't fight. If you complete a reconciliation in Opera Cashbook, the app detects it on the next scan and drops the statement from its list automatically. The app never requires you to abandon Opera's native tools.

Question 6

Does it change anything in Opera just by scanning?

Accepted Answer

No. Scanning, extraction and matching are entirely read-only. Opera is only written to when you explicitly click Import or complete a reconciliation, and every write follows Opera's own posting rules, sequences and counters.

Question 7

Can two people work on reconciliation at the same time?

Accepted Answer

On different banks, yes, freely. On the same bank, the first user holds control and anyone else sees a live read-only view. When they finish, control transfers automatically. If a session goes stale, a Take Over button appears.

Question 8

What happens if Opera is restored from a backup?

Accepted Answer

The app detects the divergence automatically. A single Recover button re-aligns the app to Opera in one step - stale flags cleared, statements whose postings were lost returned to the queue, PDFs restored from the durable store. Opera itself is never modified during recovery.

Question 9

Which versions of Opera does it work with?

Accepted Answer

It works with both Opera SQL SE and Opera 3. The Opera version is selected per company in Settings.

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