GoCardless

GoCardless Direct Debit

Eliminate manual payment processing. Automatically import, match, allocate, and post Direct Debit collections straight into Opera — powered by the Crakd Gateway.

GoCardless Import Payouts

See GoCardless Integration in action

GoCardless Integration Demo

See how Direct Debit payments flow from GoCardless into Opera automatically

7-STEP WORKFLOW

How it works

GoCardless sends you a payout statement — one balance figure broken down into individual payments. In Opera, that means posting single receipts one by one, calling up each customer account, and allocating until the balance hits zero. With hundreds of payments, that takes hours. Here's how Crakd handles it.

1

Import Payouts

Crakd monitors for GoCardless payout notifications and automatically fetches full payment details via the GoCardless API. Each payout is broken down into individual customer payments, ready for review. One click to import everything.

Step 1: Import Payouts
2

Intelligent Customer Matching

Each payment is automatically matched to the correct Opera customer using mandate references and invoice numbers. The system learns from your corrections and improves over time. Receipts are auto-allocated to matching invoices.

Step 2: Intelligent Customer Matching
3

Request Payments Against Invoices

View outstanding Opera invoices and create Direct Debit payment requests directly against them. Select customers with active mandates, choose invoices, and request collection — all from within Crakd.

Step 3: Request Payments Against Invoices
4

Mandate Management

See every GoCardless mandate linked to its Opera customer account. Instantly spot customers without mandates, pending approvals, and cancelled mandates. Full sync with GoCardless API on demand.

Step 4: Mandate Management
5

Subscription Management

Set up and manage recurring Direct Debit subscriptions tied to GoCardless mandates. Monthly, weekly, or custom frequencies — the system handles collection automatically, with no monthly intervention needed.

Step 5: Subscription Management
6

Pending Requests & History

Track all pending payment requests and their status in real time. View complete payment history with full audit trails — every import logged and traceable.

Step 6: Pending Requests and History
7

Settings & Configuration

Configure your GoCardless API connection, fee nominal codes, VAT settings, and default allocation rules. GoCardless fees are automatically extracted, posted to your fees nominal, and the input VAT is tracked for reclaim.

Step 7: Settings and Configuration

Frequently Asked Questions

Yes. Crakd connects to your GoCardless account via their API and syncs payments, mandates and subscriptions into Opera.
Payments are matched to Opera customers automatically and allocated against outstanding invoices.
Yes. Subscriptions in GoCardless are linked to Opera repeat documents so recurring billing is fully automated.
Failed payments are flagged in the dashboard with the GoCardless failure reason, so your team can follow up immediately.
Yes. Every GoCardless mandate is linked to its Opera customer account and kept in sync.

Stop keying receipts one by one

See the full Direct Debit workflow with a test GoCardless environment. Most demos take 15 minutes.